How hot water supply is deciphered in the receipt. Explanation of charges for payment for hot water according to a two-component tariff - np. Complaint due to incorrect calculation of receipt

In order to regulate the procedure for applying two-component tariffs for hot water, amendments were made to the RF PP dated 05/06/2011 No. 354 and RF PP dated 05/23/2006 No. 306. According to the amendments made when establishing two-component tariffs for hot water supply (hereinafter referred to as DHW) “ The amount of payment for a hot water utility service is calculated based on the sum of the cost of the component for cold water intended for heating in order to provide a hot water utility service, and the cost of the component for thermal energy used to heat cold water for the purpose of providing a hot water utility service."(paragraph 6 of paragraph 38 of Rules 354), while the authorized body of the constituent entity of the Russian Federation " establishes a standard for the consumption of thermal energy used to heat cold water to provide public hot water supply services» (paragraph 32(1) of Rule 306). And if the procedure for calculating the cost of hot water supply between the consumer and the utility service provider (hereinafter referred to as the ICU) was resolved (although to this day there are a huge number of cases of its violation), then when calculating between the ICU and the resource supply organization (hereinafter referred to as the RSO), problems arose and continue to arise disputes, especially in cases of equipping houses with common house metering devices, which determine both the volume of hot water consumption and the amount of heat energy in the composition of consumed hot water.

Heat in DHW: volume of consumption and cost to pay

If we consider the consumption of hot water in apartment buildings, it is easy to establish cases in which, with the same volume of hot water consumption, the heat consumption in the composition of this water will be different. Such cases include the consumption of “cooled” hot water in the house by those residents who wake up earlier in the morning or go to bed later in the evening in the absence of circulation in the house. Obviously, the water will be hotter during long-term one-time consumption compared to many short-term inclusions, even if the total volume of short-term inclusions is equal to the volume of long-term one-time consumption. During the inter-heating period, there is a significant difference in the temperature of hot water in houses of the same type (for which the same consumption standards are established) depending on the length of the hot water supply network from these houses to the RSO (distance of the apartment building from the boiler room) - residents of houses connected to the “end” segments of heating networks usually use less hot water than houses connected to “transit” pipelines of the same networks.

Probably, in order to create some kind of averaged unified calculation system, the Government of the Russian Federation decided to approve standards for heat energy consumption for heating hot water and gave the right to establish such standards to constituent entities of the Russian Federation authorized by. This eliminated the possibility of determining different prices for hot water (in rubles per cubic meter), for example, for residents of different apartments in the same apartment building. It should be noted that the different cost of hot water (in rubles per cubic meter) for residents of the same house in different months is also excluded - after all, the calculation of the cost of a cubic meter of hot water consumed by the consumer must be based on the cost of the component for cold water, the tariff for which approved by the subject of the Russian Federation, and the cost of the component for thermal energy, the tariff for which and the volume for each unit of water (heat standard for heating hot water) are also approved by the subject of the Russian Federation. Thus, the cost of one cubic meter of hot water does not depend in any way on the actual heat consumption for heating this water (measured or calculated in any way), but is calculated based only on those parameters that are approved by the state authorities of the constituent entity of the Russian Federation.

If we talk about the amount of heat energy consumed for the purpose of hot water supply by the entire apartment building (hereinafter - MKD), then, of course, this amount can be determined by such a common house metering device (hereinafter - OPU), which measures not only the consumption of hot water for the needs of hot water supply, but and the heat content of this water. The position of the overwhelming majority of RSO, which is that the heat supplied to the MKD is subject to payment in full, is reasonable and logical. No less logical is to determine the amount of heat energy in the DHW consumed by the entire apartment building, according to the control unit, which allows such an amount to be measured. At the same time, in the opinion of these RSOs, there is no need to apply the standard for the consumption of thermal energy used to heat cold water to provide public services for hot water supply, approved by the state authorities of the constituent entity of the Russian Federation. If the common house DHW meter does not have a function for measuring the amount of heat (and even more so if there is no control unit at all), the same RSOs consider the use of heat standards for heating DHW already necessary.

The position, of course, is not without logic, but the current legislation of the Russian Federation does not give the right to choose whether to use the heat standard for heating hot water in the calculations or not to use it. The rules on the use in calculations of the standard consumption of thermal energy used to heat cold water to provide public services for hot water supply are imperative and subject to unconditional execution. At the same time, the legislation of the Russian Federation simply does not contain any norms on the possibility of using in calculations the readings of the control unit, which determine the amount of heat energy in the composition of the hot water supply. Thus, the use of such OPU readings in calculations, although logical, is not based on the law, and therefore is illegal. At the same time, the use of heat standards for DHW heating in calculations is not a right provided for in individual cases (for example, the absence of a control unit, or the absence of a control unit function for measuring the heat content in DHW), but an obligation for any cases without exception.

From the above it follows that when calculating the cost of hot water supply (both between the consumer and the provider of the hot water supply service, and between the ICU and the distribution center), it is not the actual amount of heat energy consumed for heating water for the provision of public services for hot water supply, but the standard heat consumption for heating hot water supply .

What did the court find?

These circumstances were studied by the Arbitration Court of the Moscow Region, and then - on appeal - by the 10th Arbitration Court of Appeal, when considering the case on the claim of Orekhovo-Zuevskaya Heating Network LLC against the Avtoproezd HOA (case No. A41-18008/16) for recovery debts on payment for thermal energy. As third parties, the Main Directorate of the Moscow Region “State Housing Inspectorate of the Moscow Region”, the Ministry of Construction and Housing and Communal Services of the Russian Federation, the Ministry of Construction and Housing and Communal Services of the Moscow Region were involved in the case.

In the Decision of December 12, 2016 in case No. A41-18008/16 The AS of the Moscow region indicated:

« Having directly, fully and objectively examined the evidence presented by the parties in support of the stated claims and objections, the court came to the following conclusion.

As established by the court, on September 26, 2012, Heat Supply Agreement No. 240 was concluded between the plaintiff and the defendant, according to which the plaintiff is the energy supply organization, the defendant is the subscriber.

In accordance with clause 1 of Article 539 of the Civil Code of the Russian Federation (hereinafter referred to as the Civil Code of the Russian Federation), under an energy supply agreement, the energy supply organization undertakes to supply energy to the subscriber (consumer) through the connected network, and the subscriber undertakes to pay for the received energy...

Based on Article 544 of the Civil Code of the Russian Federation, payment for energy is made for the amount of energy actually received by the subscriber in accordance with energy metering data, unless otherwise provided by law, other legal acts or agreement of the parties. The procedure for payments for energy is determined by law, other legal acts or agreement of the parties.

In accordance with the provisions of Article 157 of the Housing Code of the Russian Federation (hereinafter referred to as the Housing Code of the Russian Federation), the amount of payment for utilities is calculated based on the volume of consumed utilities, determined by the readings of metering devices, and in their absence, based on the standards for the consumption of utilities approved by government authorities subjects of the Russian Federation in the manner established by the Government of the Russian Federation, at tariffs established by state authorities of the subjects of the Russian Federation in the manner established by federal law.

Part 5 of Article 9 of the Federal Law of July 27, 2010 No. 190-FZ “On Heat Supply” establishes that tariffs for hot water in open heat supply systems (hot water supply) are established in the form of two-component tariffs using a coolant component and a thermal energy component .

According to Part 9 of Article 32 of the Federal Law of December 7, 2011. No. 416-FZ “On Water Supply and Sanitation”, tariffs in the field of hot water supply can be set in the form of two-component tariffs using a component for cold water and a component for thermal energy in the manner determined by the pricing principles in the field of water supply and sanitation approved by the Government of the Russian Federation.

Clause 88 of the Fundamentals of pricing in the field of water supply and sanitation, approved by Decree of the Government of the Russian Federation dated May 13, 2013 No. 406, provides that tariff regulatory authorities establish a two-component tariff for hot water in a closed hot water supply system, consisting of a component for cold water and a component for thermal energy.

Thus, the executive authorities of the constituent entities of the Russian Federation in the field of price (tariff) regulation make decisions on establishing two-component tariffs for hot water in accordance with the norms of current legislation.

In order to regulate the procedure for applying two-component tariffs for hot water, by Decree of the Government of the Russian Federation of February 14, 2015 No. 129 (came into force on February 28, 2015), changes were made to the Rules for the provision of utility services to owners and users of premises in apartment buildings and residential buildings, approved by Decree of the Government of the Russian Federation of May 6, 2011. No. 354 (hereinafter referred to as Rules No. 354), and the Rules for establishing and determining standards for the consumption of utility services, approved by Decree of the Government of the Russian Federation of May 23, 2006 No. 306 (hereinafter referred to as Rules No. 306).

Clause 38 of Rules No. 354 provides that in the case of establishing two-component tariffs for hot water, the amount of payment for the hot water supply utility service is calculated based on the sum of the cost of the component for cold water intended for heating in order to provide the hot water supply utility service, and the cost of the component for thermal energy used to heat cold water for the purpose of providing public hot water supply services.

In accordance with paragraph 42 of Rules No. 354, in the case of establishing two-component tariffs for hot water, the amount of payment for the hot water supply utility service provided to the consumer for the billing period in a residential premises equipped with an individual or common (apartment) meter is determined in accordance with formula 23 Appendix No. 2 to Rules No. 354 based on the readings of hot water meters and the standard consumption of thermal energy used to heat water, and in the absence of such a meter - based on the standard for hot water consumption and the standard for the consumption of thermal energy used to heat water.

At the same time, Rules No. 354 do not provide for the use of thermal energy as a utility service, which corresponds to the provisions of Part 4 of Article 154 of the Housing Code of the Russian Federation.

Taking into account the above, Rules No. 354 provide for the distribution of thermal energy used to heat cold water for the purpose of providing public services for hot water supply, within the framework of the standard for the consumption of thermal energy for heating water for the purpose of providing public services for hot water supply.

In this regard, the corresponding amendments made to Rule No. 306 provide that the standard for the consumption of public services for hot water supply is determined by establishing the standard for the consumption of hot water in residential premises and the standard for the consumption of thermal energy for heating water for the purposes of hot water supply.

Thus, according to paragraph 7 of Rules No. 306, when choosing a unit of measurement for consumption standards in relation to hot water supply (hot water), the following indicators are used:

in residential premises - cubic meters. meter of cold water per person and Gcal for heating 1 cubic meter. meter of cold water or cubic. meter of hot water per person;

for general house needs - cubic meters. meter of cold water and Gcal for heating 1 cubic meter. meter of cold water per 1 sq. meter of the total area of the premises included in the common property in an apartment building, or cubic meter. meter of hot water per 1 sq. meter of total area of premises included in the common property in an apartment building.

This principle ensures fair distribution of thermal energy for heating a cubic meter of water among all consumers, depending on the volume of hot water consumption. In this regard, the procedure for determining the amount of payment for utility services for hot water supply, established by Rules No. 354, fully complies with the requirements of the Housing Code of the Russian Federation and is established taking into account the exclusion of the occurrence of an unfair financial burden on citizens.

Thus, regardless of the presence of a collective (common house) heat energy meter in the hot water supply system of an apartment building, regardless of the heat supply (hot water supply) system (open or closed), and also regardless of the season (heating or non-heating), the amount of heat The energy used to heat water is determined according to the standards established in the manner prescribed by law for the consumption of thermal energy to heat water for the purposes of hot water supply.

Accordingly, if there are standards for the consumption of thermal energy for heating hot water, the readings of metering devices that measure the thermal energy used for hot water supply are not taken into account either in settlements with consumers or in settlements with resource supply organizations.

In the case under consideration, Rules No. 354 do not provide for any other procedure for determining the amount of payment for utility services for hot water supply.

Civil rights and obligations of a management organization or a homeowners' association or a housing cooperative or other specialized consumer cooperative (hereinafter referred to as the partnership, cooperative) to make payments for resources necessary for the provision of utility services arise from resource supply contracts concluded in the manner prescribed by the Rules, mandatory when a management organization or a homeowners' association or a housing cooperative or other specialized consumer cooperative concludes contracts with resource supply organizations approved by Decree of the Government of the Russian Federation of February 14, 2012 No. 124 (hereinafter referred to as Decree No. 124, Rules No. 124).

According to subparagraphs “d”, “e” of paragraph 17 of Rules No. 124, the procedure for determining the volume of supplied communal resources, the procedure for payment for communal resources are essential terms of the resource supply agreement.

At the same time, in conjunction with the requirements of Rules No. 124, when concluding a resource supply agreement, the Requirements for making payments for resources necessary for the provision of utility services, approved by Decree of the Government of the Russian Federation of March 28, 2012 No. 253 (hereinafter referred to as the Requirements), are also subject to application.

Clause 4 of the Requirements establishes that funds received by the contractor from consumers to pay for utility services are subject to transfer in favor of resource supply organizations.

In this case, paragraph 5 of the Requirements stipulates that the amount of payment of the utility service provider due for transfer in favor of the resource supplying organization supplying a specific type of resource is determined depending on the consumer’s payment for the corresponding utility service in the full amount specified in the payment document, or in case of partial payment, which fully corresponds with the above provisions of Rule No. 124.

Based on the above, the amount of payment by the utility service provider in favor of the resource supplying organization must be determined taking into account the amount of money received from consumers of utility services, as well as taking into account the volume of utility resources in the event that the resource supplying organization supplies a utility resource of inadequate quality or with interruptions exceeding the established duration .

In addition, management organizations (partnerships, cooperatives), being providers of utility services in an apartment building, purchase utility resources from resource-supplying organizations not for resale, but to provide the corresponding utility service to consumers and pay for the amount of utility resource consumed in such an apartment building from payments received from consumers for utility services.

In accordance with the Decision of the Supreme Court of the Russian Federation dated June 8, 2012 No. AKPI12-604, according to which, within the framework of Resolution No. 124, a management organization, partnership or cooperative is not an economic entity with independent economic interests different from the interests of residents as direct consumers of utilities services. These organizations carry out activities to provide utility services on the basis of a management agreement for an apartment building and pay for the volume of utility resources supplied under the resource supply agreement only from received consumer payments. In this situation, the amount of payment for a utility resource under a resource supply agreement must be equal to the amount of payment for a utility service paid by all consumers of utility services in accordance with the Rules for their provision.

Taking into account the above, regardless of the agreement, the parties are obliged to follow the mandatory rules that govern the procedure for payment for utility services provided.

According to paragraphs 10, 11 of part 1 of article 4 of the Housing Code of the Russian Federation, relations regarding the provision of utility services, payment for residential premises and utilities are regulated by housing legislation.

In accordance with the provisions of Article 8 of the RF Housing Code, relevant legislation is applied to housing relations, including the use of engineering equipment, the provision of utilities, and payment for utility services, taking into account the requirements established by the RF Housing Code.

Taking into account the above, when concluding a resource supply agreement with persons managing an apartment building and establishing conditions therein, including those regulating the procedure for terminating the supply of the corresponding type of communal resource to an apartment building, it is necessary first of all to be guided by the norms of housing legislation, in particular Rules No. 124 subject to the provisions of Rule No. 354.

Clause 5 of the Requirements establishes that the amount of the contractor's payment due for transfer in favor of the resource supplying organization supplying a specific type of resource is determined in the amount of the fee for a specific utility service indicated in the payment document, accrued to the consumer for a given billing period in accordance with Rules No. 354 (if payment by the consumer in full), and if the consumer does not pay in full - in an amount proportional to the amount of payment for a specific utility service in the total amount of payments indicated in the payment document for work and services performed (provided) for a given billing period.

Based on this, the homeowners association is obliged to cover obligations to resource-supplying organizations for the volume of communal resources using funds received from consumers to pay for consumed utilities for hot water supply, that is, calculated based on the standard consumption of thermal energy used to heat water in order to provide public services for hot water supply.

Based on the above, the Arbitration Court of the Moscow Region believes that the stated claims cannot be satisfied.

Guided by the articles of Art. 110, 112, 162, 167-170, 176 of the Arbitration Procedural Code of the Russian Federation, Arbitration Court of the Moscow Region

DECIDED:

Refuse to satisfy the claims».

Tenth Arbitration Court of Appeal , having considered the appeal against the decision of the Administrative Court of the Moscow Region, accepted Resolution No. 10AP-805/2017 dated April 17, 2017 in case No. A41-18008/16, which repeated the arguments of the trial court, additionally indicating:

« The arguments of the appeal repeat the arguments of the claim and were rightly rejected by the court of first instance.

Taking into account the totality of the circumstances presented, the appellate court does not find any grounds provided for by law to re-evaluate the findings of the trial court and satisfy the demands of the appeal.

Guided by Articles 266, 268, paragraph 1 of Article 269, Article 271 of the Arbitration Procedure Code of the Russian Federation, the court

DECIDED:

The decision of the Arbitration Court of the Moscow Region dated December 12, 2016 in case No. A41-18008/16 is left unchanged, the appeal is not satisfied».

conclusions

The Arbitration Court of the Moscow Region and the 10th Arbitration Court of Appeal, which supported its opinion, when considering case No. A41-18008/16, established that regardless of the presence of a collective (common house) heat energy meter in the hot water supply system of an apartment building, regardless of the type of heat supply system/ hot water supply (open or closed), regardless of the period of the year (heating or inter-heating), " the amount of thermal energy used to heat water is determined according to the standards established in accordance with the legislation for the consumption of thermal energy for heating water for the purposes of hot water supply..., if there are standards for the consumption of thermal energy for heating hot water, the readings of metering devices measuring the thermal energy used for the purposes of hot water supply, are not taken into account either in settlements with consumers or in settlements with resource supply organizations

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CHW consumption (cold, hot water supply) at ODN is determined asproduct of the MOP area and the ODN standard,divided by the area of residential and non-residential premises and multiplied by the total area of the apartment, formula 15, paragraph 17 of Appendix 2 to the rules provision of public services.

How are ODN for water calculated? if installed in the house ODPU?

What document is this in? approved and formula no.?

Decree of the Government of the Russian Federation No. 354 of 05/06/2011.

Consumption of CHVS at the ODN is determined as the difference between the volumes according to the administrative budget and the total individual consumption of all residential andnon-residential premises in the house, divided by the total area of residential and non-residential premises and multiplied by the total area of the apartment, formula 11 point 11 appendix 2 to the rules of provision utilities.

What is a coolant component, a thermal energy component?

From 01/01/2013 according to the Decree of the Regional Energy Commission of the Sverdlovsk RegionNo. 198-PK dated November 29, 2012. ,No. 207-PK and No. 209-PK dated December 18, 2012. tariffs for hot water services are charged in 2 component system: coolant component- hot water supply and thermal energy component - hot water heating.

What is the formula for calculating the heating service if the house has communal metering device?

Formula 3 according to paragraphs 42,43.

R (service fee) = V(volume according to collective metering device) * S (apartment area) / S (area of all rooms of the house) * T (tariff)

Is it possible to pay for housing and communal services without leaving home?

Yes, if you have a bank card and the Internet banking service is activated. The details of the settlement organization are indicated vertically along the right edge.

I handed in my tickets for recalculation. Why were charges only for water and drainage? Is the garbage removal and elevator still in place?

According to Decree of the Government of the Russian Federation No. 354 of 05/06/2011. VII. The procedure for recalculating the amount of the feefor certain types of utility services during the period of temporary absence of consumersin occupied residential premises.... P.86-89

Garbage removal and maintenance of elevator equipment are charged based on sq.m of yourapartments, therefore are not subject to recalculation.

I was unable to transmit the readings from the IPU (individual meter). What should I do? Wait until next month?

Our settlement center allows residents to contact us before the 5th of the following day. billing month to a consultant accountant for recalculation according to IPU, provided that the house is not equipped with a KPU (collective metering device).

I receive my pension on the 13th. Will penalties be charged?

Yes, the procedure for receiving citizens' income does not affect the performance of his duties. According to Article 155 of the Housing Code of the Russian Federation The deadline for payment for housing and communal services is the 10th day of the month following expired According toparagraph 14 of article 155 Persons who have lately and (or) not fully paid for housing and utilities (debtors) are obliged to pay the creditor a penalty in the amount of one three hundredth of the refinancing rate of the Central Bank of the Russian Federation in effect at the time of payment, from the amounts not paid on time for each day overdue starting from the next day after the the established payment period up to and including the day of actual payment. Increase the amount of penalties established in this part is not allowed.

How will water be charged if the meter verification period has expired?

By Resolution of the Government of the Russian Federation No. 354 of 05/06/2011. , if the meter verification period has expired, then 3 month will be calculated according to the average, then according to the consumption standard. 3 months in advance replace the meter.

My electricity meter has not been reprogrammed, how is this service charged?

If residents do not reprogram their two-tariff or multi-tariff appliances before June 1, 2014metering of electrical energy, i.e. do not bring the time intervals of tariff zones into line for correct electricity metering, then payment for consumed electricity will be charged to them at a single rate tariff. According to clause 34(d) Decree of the Government of the Russian Federation No. 354 of 05/06/2011. consumer obliged: in order to account for consumed and utility services, use collective (community), individual, common (apartment), room metering devices that comply with the requirements of the legislation of the Russian Federation on ensuring the uniformity of measurements and have been verified.

How to return a payment if I mistakenly paid to another personal account?

Each case is individual, consult an accountant-consultantclearing center for tel. 33-75-18, 41-40-06 . If you find it on the same day, you need to return to the payment point and makerefund of payment. If you paid at our payment acceptance points and found later than the day of payment, you must write an application to an accountant-consultant,attaching a copy of your passport with registration or a copy of the title document with the corresponding address, the original payment receipt and a correct personal account.

The main advantage of a direct-flow water supply system compared to a circulating water supply system is its simplicity. There are no water coolers, circulating water pumping stations, additional pipe networks or other structures. If there is no need to purify industrial waste water, then the entire cold water supply system will consist of a pumping station and a system of supply and discharge pipelines. The advantage of a recycling water supply system is that a significantly smaller amount of water is supplied from the source than with a direct-flow system; this amount of water should only compensate for its losses from evaporation and carryover of droplets by the wind from the coolers and the water consumption for blowing cold water, which depends on the quality of the added water and the method of processing it. As a rule, the amount of water added to the system does not exceed 5% of the circulating water flow. With recycling water supply, the diameter of water pipelines, and therefore their cost, is significantly reduced, the size and cost of water intake structures and first-stage pumping stations are reduced, the energy consumption required to supply water to the territory of the enterprise is reduced, it becomes possible to use sources with a small water flow rate for industrial water supply, The cost of treatment facilities for make-up water is noticeably reduced. With a recirculating system, much less waste water is discharged into the reservoir than with a direct-flow system. In this regard, the task of protecting water bodies from pollution by wastewater is simplified, the size and cost of treatment facilities and pipelines discharging waste and treated water are reduced.

Hvs on the receipt what is it

It is unacceptable to change the names of these services, although some regional housing and communal services arbitrarily enter into their payment receipts such lines as “DHW heating”, “DHW replenishment” or “DHW and hot water drainage”. It is not at all necessary for the consumer to know how much it costs to heat water; what is important to him is the final amount that is presented for payment.

Is it legal to pay for water heating using a receipt in 2020?

If the legality of the additional line “water heating” in receipts is in question, in order not to overpay for heating, it is recommended to first contact the Criminal Code with a request to explain what this item means. The appearance of a new line in the receipt is legal only on the basis of the decision of the owner of the apartment building premises. In the absence of such a decision, you should write a complaint to the State Housing Inspectorate. After filing a complaint with the Criminal Code, you must be provided with an answer with explanations within thirty days. If you refuse to justify why such a service is indicated in the receipt, you should file a complaint with the prosecutor's office with a claim in court. In this case, if you have already paid the amount indicated in the receipt, the basis for the claim will be Article 395 of the Civil Code of the Russian Federation. If a refund is not required, but you must pay for services that are not provided to you, file a claim to exclude the “water heating” line. In this case, it is worth referring to Article 16 of the Law “On Protection of Consumer Rights”.

What is DHW in the receipt?

It turns out to be a vicious circle - many residents often do not pay for hot water due to its low temperature or refuse this service altogether, switching to heating water with electric boilers. And heating network enterprises cannot carry out repair work, because... the population's debt to pay does not provide them with an influx of cash.

Is it legal to pay for hot water supply (hot water supply) in the receipt is divided into 2 payment points: 1 - water supply (I have 331 rubles); 2 - heating it (1100 rubles)

· the cost of thermal energy losses in pipelines in the area from the facilities where hot water is prepared, including from central heating points, including the maintenance of central heating points, to the point on the border of the operational responsibility of the subscriber and the regulated organization in the event that such losses do not taken into account when setting tariffs for thermal energy;

What is hot water supply, hot water supply and sewerage in housing and communal services receipts

The list of services that must be paid for by residents of apartment buildings is clearly defined by Article 154 of the main industry document - the Housing Code. Homeowners and tenants are required to pay for housing maintenance and repairs. In addition, their responsibility includes payment for services:

What is cold water for hot water in the receipt

The cold water component is the volume of cold water (CW) for hot water supply needs. If there are individual metering devices (meters), this component is determined - according to the readings of the hot water metering device (DHW), in the absence of an individual metering device - according to the standard, i.e. 3.5 cubic meters per 1 person. per month.

What does the abbreviation HVS DPU mean?

The nuance is that if accounting is kept by an enterprise, then it will blame all kinds of losses in water and its temperature (for example, breakthroughs, leaks) on consumers, and they will pay for it. If a house has a communal meter installed, then residents will pay for the water and heat supplied to the house.

All utilities, without exception, are currently provided on a paid basis. The basis for paying the fee is the receipt.

Housing and communal services receipt- this is an official payment document that reflects information about the amount of debts of consumers for past billing periods to housing companies that provide utility services. Since different types of services can be provided by different companies, the consumer receives several receipts.

Explanation of abbreviations on the receipt

A utility bill uses many different terms and abbreviations, which are often not always clear to the average consumer. Let's look at them in more detail in the table:

Reduction	Decoding
	This is how the receipt indicates the numbers of metering devices installed in the premises.
	In this way, the housing and communal services receipt determines the total and living area of the premises. Living area refers to the sum of the areas of living rooms. The total area of all available premises is common.
registered/stayed	The number of people officially registered is indicated, and the actual number of residents.
	Stands for “Department of Social Protection of the Population”. You can contact this organization for questions about applying for subsidies.
total house area	It means the area of all residential and non-residential premises of an apartment building as a whole.
	General house needs.

	Individual metering device, individual metering point.
ODPU, KTU	A communal metering device, a collective metering point for an apartment building.
	Common areas.

Receipts from the management company or HOA

The main calculation of the receipt is formed on the basis of data provided by consumers and service providers.

Each service in the housing and communal services receipt includes: name, actual and estimated cost, units of measurement. In accordance with this information, the consumer can independently check all accrued payments and meter readings. At the end of the receipt calculation table, the total amount to be paid is indicated, as well as the amount already paid in the current period.

If the apartment is equipped with a meter

then the charge for cold water supply is made according to the readings of the device. Similarly, hot water supply is calculated based on the meter readings.

Vsnab = Vv * Tariff,

Vsnab- the amount of payment for water supply indicated in the housing and communal services receipt;

Vв- volume of water consumed according to meter readings;

Rate

Example:

According to the meter readings, 12 cubic meters were consumed in one month. m. cold water;

We get: 12*33.03=396.36 rub. - the amount to be paid for cold water supply, reflected in the housing and communal services receipt

If there is no counter

Payment must be made in accordance with approved standards for each person registered in the apartment.

Supply = number of people * Standard * Tariff

There are 2 people registered in the apartment;

The standard cold water consumption per person is 6.935 cubic meters

The approved tariff for cold water supply services for consumers in an apartment building in Moscow is set at 33.03 rubles per 1 cubic meter.

We get: 2*6.935*33.03=458.13 rub. - the amount to be paid for cold water supply, reflected in the housing and communal services receipt.

You can read more about how housing and communal services tariffs are formed.

It is worth noting that drainage and water supply are completely different concepts. According to the majority of Russian citizens, payment for sewerage means payment only for sewerage, that is, exclusively for draining water. This is partly true, but in addition to water flow, it includes:

drainage of used water;

transportation to treatment facilities;

disposal;

wastewater disposal.

The volume of consumed resources is calculated using individual metering devices. If there are none, the amount of resources is determined as the average consumption standards established by the local government.

To calculate sewerage, you need to multiply the amount of water that was received according to the meter readings in your apartment by the sewerage tariff. First we calculate for cold water, then for hot water. We add up the resulting values. Their sum will determine the amount of payment for sewerage in the receipt:

Votv=(Vхв * Tariff) + (Vgv * Tariff),

Vхв- volume of cold water consumed according to meter readings;

Vgv- volume of hot water consumed according to meter readings;/p>

Rate- the cost of a cubic meter of water, which is established by the local administration in accordance with the legislation of the Russian Federation.

Example:

According to the meter readings, 7 cubic meters were consumed in one month. m. cold water and 4 cubic meters. m. hot;

The approved tariff for sewerage services for consumers in an apartment building in Moscow is set at 23.43 rubles per 1 cubic meter.

We get:(7*23.43) + (4*23.43) = 257.73 rub. the amount payable for sewerage reflected in the housing and communal services receipt.

If a meter is not installed, payment will be calculated based on water consumption standards. These indicators are approved annually and published on the official websites of the local administration. It is worth noting that the standard is not uniform for all regions.

In multi-storey buildings, there is a separate nuance in the calculation of drainage: in this case, the calculation is made according to the indicator of the general building meter, and not for each apartment separately. If there is none, the management company makes calculations according to current standards and issues an invoice to the residents.

If a consumer wants to install a separate water meter in an apartment, he is obliged to notify his management organization about this. Then she must give the necessary permission, put a seal on the meter and recalculate the payment for water supply and sewerage. The recalculation amount will be reflected in the housing and communal services receipt.

Payment for heating in a house not equipped with a meter is made throughout the heating season. The amount of payment is affected by:

total area of the apartment;

consumption standard;

established heating tariff.

If we multiply the established standard by the area of the apartment, the result will be the amount of heat consumed per month. The resulting volume must be multiplied by the heating tariff, thereby obtaining the amount of payment for the past month. This amount is reflected in the housing and communal services receipt.

O = Standard * Sq * Tariff,

Sq- area of the apartment;

Standard- heat consumption standard established by the local government;

Rate

Example:

The area of the apartment is 50.3 sq.m.;

The standard for thermal energy consumption in the city of Balashikha is 0.016 Gcal/sq.m of total area.

We get: 50.3*1601.35*0.016=1288.77 rub. amount to pay for heating reflected in the housing and communal services receipt.

Calculation of payment for heating in the presence of a common building heat meter, where heat meters are not installed in the apartments, is made according to the formula:

O = V*(Sq/Sd)*Tariff,

V- the volume of consumed thermal energy according to the readings of the common house meter;

Sq- area of the apartment;

Rate- housing and communal services tariff for heating, established by the local administration, in accordance with the legislation of the Russian Federation.

Example:

The area of the apartment is 62.1 sq.m.;

The total area of the heated premises of the apartment building is 5000 sq.m.

The approved tariff for heating services for consumers in an apartment building in the city of Balashikha is set at 1,601.35 rubles per Gcal;

The readings on the collective meter were 72 Gcal.

We get: 72*(62.1/5000)*1601.35=1431.99 rub. amount to pay for heating reflected in the housing and communal services receipt.

Heating accrual in the case where a collective (common house) meter is installed in an apartment building, and the apartments have individual metering devices is calculated:

О = (Vkv + Vodn x (Skv / Sd))*Tariff,

Vkv- the volume of consumed thermal energy according to the readings of an individual metering device;

Vodn- heat consumption for general house needs;

Sq- area of the apartment;

SD- area of an apartment building;

Rate- housing and communal services tariff for heating, established by the local administration, in accordance with the legislation of the Russian Federation.

Example:

The area of the apartment is 50 sq.m.;

The total area of the heated premises of the apartment building is 8000 sq.m.

The approved tariff for heating services for consumers in an apartment building in the city of Balashikha is set at 1,601.35 rubles per Gcal;

The readings on the collective meter were 140 Gcal;

The amount of heat consumed by all apartments is 100 Gcal;

Individual meter readings in the apartment are 2 Gcal;

The cost of providing hot water supply is 15 Gcal.

We get:(2+(140-100-15)*50/8000)*1601.35 = 3452.91 rub. amount to pay for heating reflected in the housing and communal services receipt.

This definition includes a large number of works that a housing company must perform:

maintenance of structural elements of the building and in-house engineering equipment;

maintenance of in-house gas equipment;

cleaning and maintaining order of the local area;

provision of deratization and disinfestation services (control of rodents and insects);

landscaping of the yard and surrounding area;

tidying up common areas;

timely garbage removal;

electric lighting of common areas;

Some adjustments and additions may be made to this list of services, adopted by residents at a general meeting.

Maintenance

This line in the housing and communal services receipt refers to the maintenance of common property. It includes current repairs:

indoor gas equipment;

structural elements of buildings;

engineering equipment.

Residents of apartment buildings pay a fee for these services in proportion to the size of their share in the common property.

The city administration (or a decision of the general meeting of the HOA/HPU/HC/MC) sets the amount of fees for current repairs and maintenance of housing. To calculate the amount of payment for these services, you should multiply the tariff by the total area of the apartment. This amount is included in the housing and communal services receipt.

Rate- tariff for maintenance and repair of housing, established by the local administration, in accordance with the legislation of the Russian Federation;

Sq- area of the apartment.

Example:

The apartment is located in Moscow in an apartment building with all amenities, an elevator and a garbage chute. For such housing there is a maintenance tariff of 26.53 rubles.

The area of the apartment is 60 sq.m.

We get: 26.53*60=1591.8 rub. the amount payable for maintenance and repairs reflected in the housing and communal services receipt.

Receipt for major repairs

If the homeowner does not make timely payments to the established accounts, then a penalty will be charged on the amount of the debt in the amount of 1/300 of the refinancing rate of the Central Bank of the Russian Federation for each day of delay. You can learn more about the measures taken against debtors.

Receipt for gas supply

Payment for gas supply can be carried out both according to standards and in accordance with the readings of individual metering devices. Payment for gas depends on the number of people living in the apartment. An individual meter can also be supplied.