Go to your personal account

Any subscriber of the Beeline cellular operator has the opportunity to receive information about expenses, independently connect and disconnect services, top up your phone balance, change your tariff plan and perform many other operations without leaving home. To do this, it is not at all necessary to call technical support - almost everything can be visually tracked via the Internet.

A subscriber’s personal account on the company’s official website makes it possible to simultaneously control all of your numbers connected under one contract. You can access the service management system and log into your account from any computer or mobile device connected to the Internet by following the link https://my.beeline.ru/.

In order to gain access and then enter the Beeline account, just send a request from your phone * 110 * 9 # . After typing this command on the screen, press the call key and wait for an SMS from the operator with a new temporary password.

Login to your Beeline account

Immediately after logging into your account, you can change your temporary password. If in the future for any reason you lose it or forget it, it will be easy to restore it by sending a corresponding request to the operator.
You can log into your personal account from a mobile device either through any of the browsers or by downloading the “My Beeline” application, available for phones running iOS Android or Windows. If the Beeline SIM card is already installed and the mobile Internet is connected, then you will be logged into the application automatically. If the smartphone is connected to the network via Wi-Fi, then you will have to go through authorization, but only once - when you first open the application.

Through the My Beeline application, as well as on the site itself, you can solve most issues:

  1. check balance;
  2. top up your account;
  3. view information about the latest debits for communication services and Internet traffic consumption;
  4. find out the tariff conditions for traveling around the world and in Russia, as well as your options with a zero balance;
  5. order a detailed breakdown of all expenses and receive it by email;
  6. Find out information about your tariff and when the subscription fee will be charged;
  7. change tariff;
  8. see the remaining Internet traffic, SMS and free call minutes;
  9. view a list of connected services with information about their costs;
  10. connect or disable any option and service;
  11. Instantly receive operator advice using a free chat at any time of the day.

Login to your personal account via the Beeline Internet

In recent years, management and control of home Internet services have become as comfortable as possible for subscribers. In this case, it does not matter at all how you connect to the Internet: modem, wired connection or Wi-Fi router. There is no longer any need to periodically visit the company’s office, since almost any issue can be resolved through the subscriber’s personal account.

Access to your personal account is provided along with the activation of the SIM card for the modem or other device through which the connection is made.
You can get an access password to your personal account for a modem or mobile Internet by sending the command * 110 * 9 # . To register and then log into your home Internet through your personal account, follow these steps:

  1. Go to the page http://beeline.ru/login.
  2. To the right of the password entry line, click on the link “How to get a password?”.
  3. In the window for selecting the account you want to access, click on the “Home” button.
  4. Enter login. In the case of a modem, this is its number. Click on the “Check login” button. The password will be sent via SMS to the number specified in the contract.
  5. Complete the registration procedure by entering your email address in the authorization window. You will receive a letter with a link, following which you will confirm your personal data.

If the connection is wired or through a router, then you can log in immediately: the password is written in the contract, and its number is the login.

Login and control of all services through your personal account are absolutely free. Here you can manage your tariff, activate additional options, increase traffic and connection speed. By periodically visiting this service, you will always be aware of all current events and company promotions, which make it possible to get more favorable conditions on tariffs and equipment rental. In this case, you don’t even have to go to the office to make any changes to the contract - everything happens automatically.

Registration in your Beeline personal account from a computer

In order to create a subscriber’s personal account on a computer, you will need to go through a simple procedure:

  1. open the My Beeline login page in your browser - http://beeline.ru/login;
  2. follow the link “How to get a password?” located to the right of the password entry line;
  3. in the window that opens, select for which account you want to gain access;
  4. indicate your login (mobile or personal account number) in the window that opens;
  5. Complete the registration procedure by entering the received password on the authorization page.

In addition, you can register by phone number by sending a request from it * 110 * 9 # and entering the account password received via SMS on the website.

How to find out and change your personal account password

It often happens that you know your username, but do not remember the password you specified during registration. In this case, you cannot recognize it through the personal account; you can only try to select it from memory.

If you make mistakes more than 10 times and enter them incorrectly, you will most likely not log in within 1 hour and access will be blocked. To re-enter My Beeline after blocking, you must request a temporary password.

There are two ways to obtain and recover your personal account password:

  • in your personal account, follow the link “How to get a password?” and send a request by indicating your login in the appropriate form;
  • send the command * 110 * 9 # from your phone .

When sending a request, the cell phone number is indicated as the login of the cellular subscriber.

Subscribers of mobile communications and “All in one” tariffs will receive a response with a new temporary password via SMS. If the SIM card is used in a modem or router and you have difficulty reading incoming messages on the computer screen, you can temporarily move the SIM card to a tablet or smartphone.

If you are a user of Home Internet and Beeline TV, then your login login is specified in the service connection agreement. A temporary password will be sent to your phone and to the email address you specified in the agreement.

If you lose your individual code and the contract itself, you will not be able to request a new password through the website - all you have to do is call the customer service hotline toll-free number 8 800 700-80-00. When communicating with the operator, be prepared to provide the following information about yourself:

  • in whose name the contract was registered;
  • passport details;
  • home address.

When changing your Home Internet password, be sure to change it in the router settings. To do this, type 192.168.1.1 in the address input line of your browser (if you were unable to open the page, try entering 192.168.10.1 or 192.168.0.1). When entering the interface with the router settings, write admin in the login and password lines.

For the convenience of users, the largest Russian telecom operator Beeline has developed a remote Personal Account, which all subscribers of the operator have access to. A real user center for managing all services provided by the provider, helps to carry out many tasks without visiting offices or sales centers. Selecting and changing a tariff plan, connecting and disabling additional services, options, communication packages, monitoring your financial expenses, traffic packages, minutes and SMS, remote blocking and activation of a SIM card, online payment for communication services and many other functions are available in this virtual personal Beeline office.

In our review, let's look at how to start using your Beeline Personal Account, starting with subscriber registration. We will also describe the main functionality that becomes available to the user after he registers in his Personal Account.

How to log into your Beeline Personal Account? A new user will have to register on the Beeline Personal Account login page or using the My Beeline mobile application downloaded to their device. In order to start using your mini office from your provider, you need to purchase an operator SIM card or another set of services and have access to the Internet.

Full and mobile versions of the account

Let's look at how to create a Beeline Personal Account using any browser on your personal computer or a browser on a portable device and its mobile version. The main functionality of the Personal Account is located on the official website of the provider, using the link: https://beeline.ru/login/ you can log in, and there you can also get a temporary password for access.

We receive a password for access

Using your account is available to all Beeline users. How to create a Beeline personal account and start using it? A personal account is created automatically the first time a subscriber logs in using his login and password. First you need to get a temporary password. A temporary access password is issued by the provider both in the office and remotely after the system identifies you. Click on the “How to get a password” button and select the type of account and the type of your device.

To obtain a temporary password from your Personal Account, you can use several ways to request it, depending on the type of device you plan to use.

Before requesting a temporary access password, select the type of account. We can use the Personal Account as users:

  • Mobile services "Mobile" or "All in one".
  • Stationary services “Home account”.

Let's consider connecting a complete Personal Account “Mobile” or “All in one”. By clicking on the selected button, a new window will open with options for obtaining a password for a particular device.

When selecting the “Phone” device, you need to write your Beeline phone number or your email address in the window provided. A temporary five-digit password will be sent to you at the specified address or number to access your Personal Account.

If you are working from a tablet, then in the address bar of your browser you need to type the link: https://my.beeline.ru and after clicking on the link, authorization will be carried out automatically.

If you are using a USB modem and a SIM card from an operator, just as in the case of a telephone, you need to indicate in the window provided your phone number or email address (which will be used later as a login), where the letter or SMS will be received message with a temporary five-digit access password.

If you have several Beeline numbers and you want to combine everything in one Personal Account, rather than use individual accounts for each number, you will have to contact the operator’s office or salon, where you can get a single login. After receiving it, you will need to follow the same steps to obtain the password as in the case of a telephone or modem device.

SMS password request

For all devices and use cases, an SMS request is also suitable by sending the USSD command *110*9#, then sending a call. The password to be entered on the authorization page will be sent to your phone in an informational SMS message. Together with your login (which will be your phone number), you will need to enter it on the authorization page.

Mobile app

You can register in your Personal Account from any mobile device. If you use the My Beeline mobile application on your device, a new user is registered when you first open the application on your phone.

On the main page of the open application, press the “Login” button.

Enter your phone number (without 8) and press the “Next” button.

Attention! For any of the options we have given for obtaining a temporary five-digit access password for your Personal Account, after entering it, the system will automatically prompt you to change the password to your own six-digit (minimum) permanent password for authorization. The login remains the same.

On the password change page, we can enter our email address and select the type of receipt of notifications from the operator that will be used by default: SMS messages to the device or your email.

We managed to register a Personal Account. Once you have come up with your own password to access your account, working with all its services becomes available to you. To fully use the service, you also need to enter and confirm your email address, which will be used to send you official messages from the operator, announcements about promotions and other information.

Important! If you have forgotten the password for your account, restoring your access password follows the same procedure as the initial user registration in the system.

Download mobile app

In order to use a mobile application that provides access to partial functionality of your account, but is quite sufficient to perform basic operations with a number and account, you must download it and install it on your device. You can download it from the following official services, depending on the operating system installed on your device.

  • For devices running Android OS, the application can be downloaded from Google Play at: https://play.google.com/store/apps/details?id=ru.beeline.services.
  • For those who use devices running iOS from Apple, downloading is available in the App Store at: https://itunes.apple.com/ru/app/my-beeline/id569251594?mt=8.
  • Users of devices running Windows operating systems can download and install the official application in the Microsoft Store Russia at: https://www.microsoft.com/ru-ru/store/p/My-Beeline/9nblggh0c1jk?rtc=1.

The My Beeline application is available for download for free. You can use it regardless of the Internet access point - any provider, both mobile and landline, will do.

Home page

After you have registered in your account and got to the main page of the service, various management and information functions become available to you. You are taken to the main page of the service.

The main page has two main menus. The top one is one of the main user menus of the account; it consists of the following items:

  • Go to operator.
  • Beeline tariffs.
  • Services.
  • Promotions and bonuses.
  • Payment and finance.
  • Phones and gadgets.

The menu of the main page itself consists of the following items:

  • Profile.
  • Services.
  • Detailing.
  • Messages.
  • Setup.
  • Exit.

Let's look at what services are available to us on the main page of the main version of the site.

Menu Profile

By logging into your account, on the main page of the service in the “Profile” menu section, the user can clarify his current balance, view the balance of the Internet traffic package, see all additional connected services and options and their cost.

Current tariff

How to find out your tariff? The name of the current tariff plan is also visible on the page of the “Profile” section of the menu; it is indicated under the numbers of the phone number. Clicking on the name of the tariff plan will take you to a page where you can read the terms of use and download an information sheet with a full description.

Number balance

A separate window to the right of the tariff name displays the current balance by number.

Remains of traffic

The section below contains a counter for the remaining Internet traffic package, the name of the package used and an explanation of the terms of its use.

Refill

To the right of the traffic information there is a “Top up balance” button. By clicking on it, you can pay for communication services directly from your account.

List of services

Below is up-to-date information about all connected services and options, and their costs. The list is active and supports managing options - you can disable them immediately on this page.

Important! Access to your account is retained if the number is voluntarily blocked. If the blocking was forced, then the number can only be unblocked with the help of an operator (visiting a salon, calling technical support).

Menu Services

The next section of your Personal Account provides detailed information about all the services, additional options and packages that Beeline offers to its users.

How to unblock your number if the blocking was done voluntarily and independently? You can unblock a number by clicking on the capital line “block/unblock number” next to the digits of your number on the main page of your Personal Account.

The best way to check connected services is on this page of your account. Here you can see which connected services are currently working on your tariff plan and what new services and options you can use.

The user can connect and disconnect any services offered by the operator from this section. The types of services are divided into several categories. At the top of the window, you can select the type of device you are going to use (phone, tablet or modem) and then the set of services on the page will be selected for the specific type of equipment. You can change your number, activate the Locator service, order additional SMS, MMS and Internet traffic packages, order content and much more in the “Services” menu.

An additional menu for easier searching by type of services and operator offers appears by clicking on the “More” item. How to disable subscriptions and find out their cost? You can also disable Beeline subscriptions and connect them by selecting “More” in the drop-down menu - they are located there.

The “Hello” service, popular among young people, can also be connected from your account. The “Hello” service and its management is located in the “Mobile Communications” section of the “Services” menu. Having found the window with the service, you can switch to selecting melodies and jokes for “Hello”.

The popular Latitude service (its connection and management) is located in the “Entertainment and Applications” section of the “Services” menu. The locator allows you to find relatives and friends using the Beeline network using coordinates and indicate their location on maps. You can familiarize yourself with it, connect and start using the Locator service directly from your Personal Account.

Here you can sort the services by selecting “SMS and MMS” - you will be able to connect additional packages of MMS, SMS and send free messages from your account.

Important! Remember that sending MMS, Internet access and using SMS require separate settings on your phone, the automatic installation of which can be ordered by dialing 06503 on your phone and sending a call.

A separate item in the “Services” section you can see Mobile TV, access to which the operator offers its clients. To find out in detail what mobile television from Beeline is, how to use it, connect it and what program programs are available as part of this service, please follow the link: https://beeline.ru/customers/products/home/provod/mobile-tv/ .

Attention! Disabling and connecting services is always duplicated by an incoming SMS message from the operator.

The same “Services” item is duplicated in the top menu of the account.

Menu Detail

The next menu item on the main page in your Beeline personal account is “Detailing”. When you click on the selected button, you will be taken to the “Finance and Details” page.

How to access information about all your expenses? On this page of your account, you can get acquainted with the latest information on your expenses for the current day, as well as order by mail a detailed printout of Beeline calls and the use of other communication services for the period of time you have chosen.

Your bonus account information will appear in the top section of the page. On the detail board itself, the structure of the report is indicated and there is a settings item where you can independently configure the reporting you want to see.

In the window that appears, configure a specific reporting file format for detailing Beeline calls and other communication services provided to you by the operator (.pdf or .xls options depending on your version of MS Office), file delivery methods (simple downloading from the website or sending by email) , mailbox address (default or new) and type of detailing of mobile Internet use (combining sessions or specifying sessions separately).

Messages menu

The “Messages” menu item allows the user of the account to track and view their messages to the operator. And also write a message to the Beeline operator regarding the issue you need.

In the “Requests” section you can see and configure the display and status of all your requests to the operator in the following areas:

  • Equipment orders.
  • Requests for details.
  • Contacting technical support.
  • Service changes.
  • Payments and finances.

The “Notifications” section will allow you to view email and SMS notifications from the operator directly in your account. You can also customize the selection yourself by topic:

  • Payment and finance.
  • Service limitation.
  • Contract management.

Settings menu

The next menu item “Settings” is quite extensive and allows you to perform many actions and make settings for your subscriber profile.

How to add a number to your personal account? The “Number Management” section will allow you to add and delete additional telephone numbers and contracts for the provision of other operator services to your account. The section also allows you to enter numbers of trusted subscribers to manage your profile by sending an invitation at the request of the owner of the main number or to set a ban on requests for access to profile management for other subscribers. In the same section, you can change the operator to Beeline if you have a SIM card whose provider you decided to change.

To fine-tune the notifications and alerts that will be sent to your phone number or email, go to the “Notifications” section. By checking or unchecking the boxes, you can make settings for specific items proposed in the section list.

In the "Password and Access" section, the user will be able to do the following:

  • Create a new password for your account.
  • Recover your password if it is forgotten.
  • Configure the type of access to your account via mobile devices (full or limited).

In the same section, you can link your profiles of the social networks Facebook and VKontakte. This will allow you to log into your personal account in the future by logging in through your profiles on social networks.

The last section of the “Settings” item is a detailed questionnaire in which, at the user’s request, he enters personal information so that the operator can offer you the most suitable services for you.

Important! When making changes to the settings, do not forget to save the changed profile.

Top menu of the account

The top menu of the account partially duplicates the menu of the main page, and also adds a few more items. Let's look at the main points.

Menu Go to Beeline

If you have a work number for any operator, then according to the new legislation you can change the operator while maintaining your number. The operation is paid and there are a number of restrictions on it.

To attract new customers, Beeline offers an alternative option for the transition operation - free selection of the “Beautiful Number”. Enter the “Go to Beeline” item and check out the list of proposed digital combinations and select your new Beeline number.

Menu Tariffs

How to disable a tariff if you are not satisfied with it? You need to choose another plan and switch to it. This can also be done in your office. You can view the current tariff and detailed terms of its use in the “Tariffs” menu section. Here you can select and change your tariff plan.

Menu Promotions

The next page is a presentation of various promotions from the operator. Promotions for communication services, payments and transfers, bonuses, gifts and discounts on goods - modems, tablets, laptops and other equipment for communication and entertainment. All this is also divided into sections at the top of the page.

One of the frequently offered promotions from the operator is receiving a Beeline MasterCard bank card with bonuses for purchases and payments made with its help. Bonuses can be spent on communication services provided by the operator.

Menu Payment and Finance

The top menu section “Payment and Finance” allows you to carry out many financial transactions. Here you can pay for communications, make a trust payment, use banking products, activate automatic payment and more. You can call up items using the drop-down menu by hovering the cursor over the section name.

The account user has access to the following functions:

  • Top up your number's cash account online.
  • Make a trust payment.
  • Connect auto payment.
  • Link bank cards to the number and perform actions with them in one section.
  • Make money transfers – to another subscriber’s number, between bank cards and electronic wallets.
  • Order and start using a Beeline MasterCard bank card from the section.

Menu Phones and gadgets

A large section of the main top menu called “Phones and Gadgets” is an online store of goods and services from the Beeline operator. Section items are called up by hovering the cursor over the title.

Here the user will see sections such as:

  • Promotions and bonuses.
  • Phones and smartphones offered by the operator.
  • Tablets and laptops.
  • Modems, routers and related equipment.
  • Photo and video products.
  • Audio equipment (headphones, full headsets, speakers, cables, adapters, adapters).
  • Gadgets (smart watches, bracelets, video recorders, media players, modems).
  • Accessories (cases, bags, protection, memory cards, monopods and much more).

You can purchase goods and services directly from the built-in store page where various forms of payment are available.

Important! Choose products carefully and do not forget to read the terms of delivery and payment.

General site menu

If you do not scroll the page, then even higher you will see the third short section of the menu - it does not belong specifically to the Personal Account, but to the entire official website of the operator.

With it you can:

  • Select the type of use of the site and account - as an individual or as a legal entity (section “Business”).
  • If you do not find the information you are interested in, you can search the site by entering the necessary keywords in the internal search bar.
  • Familiarize yourself with the location of offices and showrooms and find out the current coverage area of ​​the operator’s network in any area throughout Russia.
  • How can I get help directly on the site? Use the “Help and Support” section, where you can call the operator (if the software allows this) and find out answers to frequently asked questions.
  • Start a personal chat with support by clicking on the messenger icon.

Using the mobile application

How to view your tariff, balance, make payments and contact the operator using the mobile application? After making settings in the Personal Account through the “Settings” menu on the main page of his profile, the subscriber gets the opportunity to have full or limited access to his account using the “My Beeline” mobile application installed on mobile devices.

The side main menu is called up by clicking on the three bars located in the upper left corner of the open application and contains (after activating full access permission from mobile devices) the following active sections:

Main (main page)

Additional functionality and simplified menu A more functional menu allows you to call the operator directly from the application, start a chat with the operator, transfer money using the “Mobile Transfer” service, select and change the tariff in the “Current tariff” item, view connected services and prices for them, and You can also connect new options, see the current balance and balances of Internet traffic, MMS and SMS packages directly from the main page of the open application.


Finance

At this point, you can make a trust payment, pay for goods and services offered by the operator, top up your SIM card balance online, and carry out all operations available in the full version of the subscriber’s personal account.

Rates

How to disable the tariff and change it? The “Tariffs” item allows you to view the current tariff on your number, as well as select alternative tariff plan options.

Internet

This separate menu section is intended to control the consumption of Internet traffic and its timely payment and additional purchase. All information on the remaining traffic packages will be displayed on the device’s desktop and, if necessary, additional packages can be selected in a separate item.

Chat

“Chat with a specialist” is a separate menu item. Here you can get real-time advice on products, services and technical support.

Offices

You can search for the operator's offices and showrooms closest to you, as well as payment points for Beeline services directly from this point in the mobile application. By clicking, a map will open and the nearest branch will be searched for (subject to availability and connection of navigation on your device).

Help

The “Help” section will help you call the operator or get answers to frequently asked questions. A technical support hotline is also available from this section.

Deleting your personal account

How to delete your account? Beeline will not learn how to delete your personal account on its own - this option is not provided by the operator. The account will be deleted if you terminate the contract for the provision of services and refuse all operator services. All you can do is delete the mobile application, request a password recovery and not enter data, as well as delete as much as possible the information you entered in the questionnaires and personal account items, not forgetting to save data changes.

Beeline subscribers registered on the company's official website can easily top up their account, connect or disconnect services, seek help from technical support, receive up-to-date information about promotions and special offers... In other words, by managing a personal account from a computer, smartphone or tablet, the user receives full control over your tariff, regardless of location and time of day. In order to actually appreciate all the listed advantages, you need to figure out how to get a login and password for your Beeline Personal Account.

Login from My Beeline Personal Account

Mobile operator Beeline made sure that subscribers did not experience difficulties accessing their accounts and at the same time could be confident in the reliability of the protection of their personal data. In this regard, the company's official website has undergone some changes, and the interface has become more functional and understandable.

To gain access to your Personal Account, the user must go through the authorization procedure. But first you need to register on the official Beeline Internet resource.

A login is an identifier with which the system authenticates the user, that is, checks the authenticity of the entered data. It can be the subscriber's phone number, email address, or an arbitrary set of characters. During registration, in the login line you must indicate a phone number in 10 digit format (without +7). In the future, it can be changed to any alphanumeric combination.

Receiving a password

Now a few words about how to get a password to log into your account. To do this, from your Beeline SIM card you need to send a USSD request to the number * 110 * 9 # and wait for a response SMS message. The operator’s service will automatically generate and send a temporary password, which should be entered in the appropriate line, and then click the “Login” button. Immediately after logging in, it is recommended to change your identification data to prevent unauthorized access to tariff, account and service management.

Fraudsters can easily guess and crack a password from a simple combination. It is recommended to change the password to a more complex combination of 8 or more characters, containing numbers, lowercase and uppercase letters.

To change the login and password in your Beeline Personal Account, you need to log in, then go to the settings tab and click on the “Password recovery” item. Here you will be asked to choose one of two options: via SMS or email. In the future, the subscriber will be able to receive it in the specified way if he forgets or loses it.

Password recovery

Users who, for any reason, cannot remember the password to enter their Personal Account can always recover it. To do this, we suggest using the following instructions.

  1. Load the main page of beeline.ru and click on the “Personal Account” link.
  2. Next to the password entry field we find the “Get password” hyperlink, click on it.
  3. In the new window that opens, select which Beeline account you want to access: mobile or home.
  4. Next, click on the name of the device (phone, tablet, USB modem) and, following the prompts, receive the password in the form of an SMS or email.

In the case of Beeline home Internet, you can enter a personal account number in the login line.

There are quite a few ways to obtain information on your number and manage the tariff and services on it, for example, you can contact a communication salon or call the operator’s support service. But the most convenient way to do this is to use your personal Beeline account, which can be accessed via the Internet from a phone, tablet or computer.

The subscriber's online account allows you to solve not only everyday problems, such as finding out your number, phone balance or the balance of minute packages, but also more complex ones - choosing and changing a tariff, getting details, replenishing the balance of your phone or your loved ones. At the same time, its intuitive interface makes it possible to manage all services with ease. If you have not yet registered in your personal account, now is the time to create one!

Registration and login to My Beeline Personal Account

For all Beeline subscribers, the account address is the same, but the procedure for registering in it and its capabilities differ, and depend on what services the client uses.

Login by phone number

You can log into the “My Beeline” account on the official website: https://beeline.ru/login/.

Mobile subscribers also have access to the old personal account on the Beeline website, at the address: my.beeline.ru.

To enter your personal account as login the Beeline phone number is used in 10-digit format (without the first 8 or +7).

To receive the Password dial *110*9# or send a request through the Beeline website. Within a few minutes you will receive an email or SMS message with a temporary password.

The temporary password will only be valid for 24 hours, so you will need to change it the first time you log in or through your account settings. The number of requests for a temporary password is limited - if you try to get the password more than 5 times in one day, the ability to reset it will be blocked for 24 hours.

For users "All in one" tariffs and to those subscribers who have Several numbers are connected within the framework of one contract To obtain a login and password, you must contact the operator’s office.

Login without password or registration

Regardless of what device the SIM card is used in - a phone, tablet or modem - any Beeline subscriber can log into his personal account without a password and without registration.

To do this, you need to turn off Wi-Fi on your phone, tablet or computer and connect to a 3G/4G network using the Beeline mobile Internet capabilities. After this you need to go to the site my. beeline. ru– authorization in your account will happen automatically.

When logging in without a password, the capabilities of the My Beeline account are limited - you cannot change access settings and perform some financial transactions. But, at the same time, the subscriber has the opportunity to obtain key information on his number, set up a tariff and services.

If your device does not have access to the Internet or you cannot enter your account for any other reason, read the section - common problems and their solutions or contact for help at 8-800-700-0611 or via chat with operator.

Mobile personal account

The easiest way to manage your phone or tablet number is with the help of these same devices. For this, the operator has developed a mobile account - the “My Beeline” application. It is not only more convenient to use on mobile devices, but also has more advanced capabilities.

To get started, you need to install it and register following the instructions.

How to log into your Personal Account if you forgot your login or password?

If your login or password has been lost, access to your account can be easily restored. Unfortunately, you won’t be able to find out your old forgotten password, but you can reset it and create a new one.

To do this, you need to re-obtain a temporary password from the user account using the command *110*9# or by sending a request through the form.

Do not try to guess the password yourself, and be careful when entering it - after 10 attempts to enter it incorrectly, for security reasons, access to the account is blocked for up to 24 hours.

Restoring your login is also quite simple. In most cases, the login is a phone number and it comes in an SMS along with a password when you send the command *110*9#. If you cannot send a USSD command, then you can use other ways to find out your phone number.

If the login is a personal account number or contract number, then to restore it you will need to contact the nearest Beeline office.

Features of the My Beeline account

A subscriber’s personal account is one of the most convenient and simplest ways to manage your number, configure it and receive up-to-date information about your account status and statistics.

On the main personal page All basic data and the most popular number controls are displayed. It shows the phone number, the balance of the main and additional personal accounts, the current tariff plan indicating the subscription fee. In one click, the subscriber can view the tariff characteristics and change it, block a number, top up the balance or take a trust payment.

Just below, Beeline’s “Service Guide” contains information about discounts and offers from the company’s partners.

In the "Connected services" section all connected services and information services are shown. Here you can see their description and the amount of the subscription fee, as well as disable unnecessary ones or select and connect new options.

On the "Details" page you can get a full report on your number - the history of the main and bonus balances, see the general structure and detail of expenses by day. If necessary, you can download the report in a convenient format or order it to be sent by email.

In settings" In your personal account, you can set parameters for access to your account and notifications about actions with your number, change your password and set up ways to recover it.

Beeline Internet is not working or are you having problems with the settings? Or do you want to connect to the “Home Internet”? Beeline customer support service is available to resolve all questions and problems. Contact information and links to enter your Personal Account are published in this section.

Single toll-free customer support phone number for Beeline Home Internet:

8 800 700 8000

The Beeline Home Internet and TV support number works for the provider's clients from all regions. All calls to 8800 700 8000 from mobile and landline phones in Russia are free.

How to call the Beeline provider?

The Internet provider's technical support service operates around the clock and without interruptions. Call 8 800 700 8000 if your Internet or home digital TV is disconnected and not working. To receive personal information from technical support staff, change the tariff plan or connect to additional paid services, please be prepared to provide your passport data and code word.

To Beeline? Beeline mobile subscribers.

"Personal account" of a Beeline subscriber

You can perform most operations on your account and pay for “Home Internet and Beeline TV” services through your personal Personal account. Using a service management system, you no longer have to call the support service and wait for a connection with a specialist to connect services, change the tariff or help with settings. All this can be done in just a couple of clicks.

Login to your personal account “Beeline Internet”

You can find the login and password for your personal account in the contract for the provision of Internet access services. If you encounter problems when working in your “Personal Account” or if you cannot log into the service management system, call the toll-free technical support number “Beeline Home Internet” 8 800 700 8000 (for all regions of Russia).

Settings and online support

After purchasing new equipment (router, modem or other device), you may need to configure it for correct operation of access to the Internet and TV on the Beeline network. You can use the instructions to set up your home Internet yourself. This section contains tips for solving most common problems that some Beeline Home Internet subscribers experience from time to time.

If you do not have the necessary experience to configure the equipment yourself or you have problems that you cannot solve using the help section, you can contact the Beeline technical support help desk:

  • Call center toll-free number 8800 700 8000
  • By writing an email This email address is being protected from spambots. You must have JavaScript enabled to view it.
  • Via the feedback form on the official website of "Home Beeline"
  • On the official Home Beeline customer support forum

Home Beeline specialists will try to solve your problem as soon as possible and answer any questions about services and tariffs for home Internet and television.

Regions in which Home Beeline operates

To connect to the Beeline Home Internet network, you can leave a request and check the connection of your home on the company’s official website.

At the moment, connections are made in the following regions of Russia:

Moscow region: Central, Northern, Northeastern, Northwestern, Eastern, Southeastern, Southern, Southwestern, Western, Zelenogradsky, Troitsky and Novomoskovsky districts of Moscow, Moscow region.

North-West region: Arkhangelsk, Cherepovets, Kaliningrad and St. Petersburg.

central region: Belgorod, Bryansk, Voronezh, Ivanovo, Kaluga, Kostroma, Kursk, Lipetsk, Moscow, Orel, Smolensk, Tver, Tula and Yaroslavl.

Siberian region: Irkutsk, Kemerovo, Krasnoyarsk, Omsk and Tomsk.

South Region: Astrakhan, Volgograd, Krasnodar, Bataysk, Rostov-on-Don, Pyatigorsk and Stavropol.

Ural region: Ekaterinburg, Perm, Tyumen and Chelyabinsk.

Volga region: Nizhny Novgorod, Orenburg, Ufa, Kazan, Tolyatti, Samara, Balakovo, Balashov, Saratov, Engels, Dimitrovgrad and Ulyanovsk.

Far Eastern region: Vladivostok, Khabarovsk and Yuzhno-Sakhalinsk.

Current information on the regional presence, web addresses and telephone numbers of the wired Internet provider “Home Beeline” is provided as of August 2018. For more accurate and detailed information, please visit the company’s official website www.beeline.ru.