Despite the prevalence of third-party resources with programs for Android, the main source of applications for this operating system remains the built-in Play Market. While providing convenient access to a centralized database of proven software, the Play Market cannot, however, boast of 100% reliability and stability. There are many examples of the Android Store not working correctly. Thus, users often complain that applications from the Play Store are not installed or are not downloaded at all.
There may be plenty of reasons for this: settings failure, bugs in the Store itself, problems with the Internet connection, the presence of viruses, difficulties in unifying the platform for different processors, and much more. Due to the many potential causes, it can be difficult to determine the source of the problem; you often have to act at what is called the random method, trying one thing or another. Now let’s imagine that you have exactly this situation, and you cannot immediately determine why applications are not downloaded from the Play Market. In this case, you need to start your search with the simplest thing.
To eliminate the consequences of temporary failures and malfunctions, reboot your device. This may seem very obvious to some, but this is the method that often allows you to restore the normal operation of applications, including the Google Store.
Lost system settings
If rebooting does not help, step by step check that all system settings and Internet connection settings are correct. Firstly, make sure that the date and time are set correctly on your phone, secondly, you must be connected to your Google account, and thirdly, the Internet connection must be stable.
If the download does not start or after a while the message “Timeout has expired” appears, it is highly likely that the problem lies with the Internet connection. If Play Market does not download applications via the mobile Internet, check whether there are restrictions on mobile traffic. This can be done in the “Data Transfer” or “Traffic Control” sections.
Using modified versions of the Play Market
If possible, avoid using modified or hacked versions of the Play Market; they may often not work correctly. If you are using such a program, uninstall it and update it to the latest version.
Accumulation of conflicting temporary files
Another and very common cause of such problems with the Google store is the accumulation of temporary data in its folders and cache. Go to the application management section, find Google Play there, stop it and clean it by pressing the “Clear cache” and “Erase data” buttons. We do the same for the Google Play Services and Google Service Framework applications.
As an additional measure, it is recommended to go to the section Accounts - Synchronization and uncheck all the checkboxes there. After this, the smartphone must be rebooted, re-checked in the synchronization section and rebooted again.
Thanks to these simple manipulations, you can eliminate most of the problems that arise in the Play Market.
Bugs with Google Play updates
It is possible that the Play Market does not download applications due to the presence of some bugs in its update. Try rolling back to the previous version of the Store, to do this again, go to the application management section, find Google Play there and click the “Uninstall updates” button.
Additionally, you can try uninstalling updates to the Google Play Services and Google Service Framework applications.
Problems with Google Account
The Play Market is closely linked to the user's Google account, so it wouldn't hurt to rule out problems on this side as well. Try it first. To do this, go to settings, open the “Accounts” applet, highlight the Google entry, bring up the menu for it and select the “Delete account” option.
Reboot your device and log in again. Alternatively, you can create a new Google account and sign in with it. If the smartphone does not download applications from the Play Market even after that, the cause of the problem must be looked for on the device.
Low memory
Applications may not be downloaded or installed if there is little physical memory left on the device. Make sure there is enough free space on your phone, otherwise delete or move some data to the memory card. To remove temporary files, you can use a program like CCleaner or Clean Master. If the amount of space freed up with their help is small, move some of the applications to an external card. To do this, go to the application management section, switch to the “SD card” tab, tick the desired applications and click the “Move to SD card” button.
After transferring to the card, widgets of some programs may stop working. It is also undesirable to transfer system applications to external media.
Regional and age restrictions
Games and applications may also not be downloaded from the Play Market due to regional restrictions. In this case, the user usually receives the message “The application is not available in your country.” It is not difficult to bypass this blocking. There are two options. The first option involves using a VPN service, the second involves downloading the installation APK file of an application or game from a specialized resource www.apkmirror.com(APKMirror). You can also use the service apps.evozi.com, which allows you to “straighten” links to Google Play applications.
Unknown error code 24
A user may encounter this error when trying to reinstall an application that was previously uninstalled. The cause of the failure is the program files remaining in the system folders. The error is resolved as follows. You need to go to the system folder /data/data/ and delete from it a directory or database file containing the name of the application being installed. Root rights are required to perform this operation.
Download queue
It is also worth noting another common malfunction in the Store - applications are not downloaded from the Play Market, and the Store writes “Waiting for downloading”. In general, this is normal if the user is currently downloading and installing multiple applications. A message may also appear when, for some reason, an application is temporarily unavailable in the Play Store. It's a different matter when the message does not disappear for a long time, which usually indicates a download order error. In most cases, the problem can be resolved by simply clearing the download queue. Launch the Play Market, go to the “My applications and games” section, find stuck downloads there and delete them. If the error continues, clear the Play Store cache and temporary data by first stopping the Store.
Many of the errors have a code that can be used to determine the cause of the problem and take appropriate action. For example, an error with code 403 most often indicates a conflict between two accounts on the same device, errors 194, 492, 413, 495, 498, 504 indicate the presence of “extra” files in the cache and Play Market directories, as well as Google Services programs Play" and "Google Service Framework". These errors can be resolved by clearing the cache and application data. But fixing error code 491 needs to start by deleting your Google account.
And finally, a radical method is to reset the device to factory settings. Like flashing, this is an extreme option and it makes sense to resort to it only when other methods have not brought the desired result.
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Many gadget users, faced with a situation in which applications from the Play Market are not downloaded, do not know what to do. Let's figure out how to rectify the situation.
Play Market is a kind of application store from Google. Using the Play Market, you can install any application on your mobile device, smartphone, tablet that has passed strict moderation testing.
Although the Play Market is quite reliable and stable software, in some cases it can malfunction and create problems that are not entirely clear to ordinary users.
To eliminate these unpleasant moments, you will need to spend a little personal time.
So, you decided to download an application from the Play Store, and you are shown an error message. Let's figure out how to eliminate this message.
There may be several reasons why applications are not downloaded from the Play Market:
- There is not enough memory on your gadget to install the application;
- The device is in “flight mode”;
- Uninstalled updates;
- Problems with your Google account;
- Errors after updating the operating system;
- Errors in settings;
- Incompatibility of Play Mapket with your device.
There are a lot of options for not downloading applications from the Play Market. Let's take a closer look at each of them.
There is not enough memory on your gadget to install applications
One of the common reasons is the lack of free space required to install the application, especially if this application is quite “heavy” and requires a lot of RAM. In theory, in this case, you should be shown a message about low memory.
The solution to this problem is to clean your gadget of excess “garbage”. You can also try downloading the application to a removable device (flash drive), specifying the correct installation path. Perhaps in this case the application will download without problems.
Check that the exact time is synchronized with what is shown on your device. Even with a slight discrepancy in the time indication, Google will not want to work with the device. Correct the time, set the synchronization.
The same applies to the date, it must be indicated correctly.
The device is in “airplane mode”
Check the settings of your device, it is quite possible that you have it set to “airplane mode”, but you did not pay attention to it. In this mode, the application does not load. Uncheck the checkbox and reboot. If you have this mode selected, then after disabling it the application should install without problems.
Uninstalled updates
You may not have installed the updates required for the correct operation of the device in a timely manner. The solution to this issue is quite simple - check for updates, update the system, reboot it.
Problems with your Google account
Sometimes there are problems related to . It’s not difficult to determine this; you need to create a new account and download the application from it. If everything worked, it means the failure was related to your account, this also happens.
Errors after updating the operating system
This error with downloading the application may occur as a result of updating the operating system. To resolve this issue, you need to do the following:
Next, for each of them you need to carry out four actions:
Then in your account settings, uncheck the synchronization box. Reboot your device. Change back all the settings you made earlier. Reboot the gadget again. At the end of these steps, the Google Store should start working.
Errors in settings
If all of the above troubleshooting methods did not produce results, then perhaps an error has crept in
to other settings on your device. In this case, returning all settings to factory settings will help.
Check in advance whether you have the synchronization checkboxes checked, this is important. Thanks to synchronization, you will not lose your data; after a reboot, it will reappear on your device.
If you have not eliminated the cause by resetting all settings to factory settings, you can also call your mobile operator and clarify the parameters required for the correct operation of the device.
Play Store incompatibility with your device
Sometimes, after various Play Store updates, the Play Store becomes incompatible with your device. In this case, you can roll back the program to the previous version.
Remove the Play Store completely from your device, clearing all traces of it. Then install the previous version if you have previously downloaded the apps. If this does not help, then the last resort is to reflash the operating system of the device.
Applications cannot be downloaded from the Play Store, summary
Today we looked at the reasons why applications are not downloaded from the Play Store, and we found out ways to eliminate them. Share in the comments if you have encountered such a problem and how you managed to solve it. If you know other solutions to the problem, be sure to share the information.
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PlayMarket is considered a fairly reliable and stable program, but in some cases it can also fail in ways that are not entirely understandable to the average user. Moreover, restarting the application does not help - the user again returns to the screen with an error message or to the download status bar frozen in one place. If the PlayMarket installed on your device does not download applications, you should, which will not require much time and effort.
A simple solution
If the program that provides access to online storage does not download applications, you should start by restarting the device. In some cases, the reason is a lack of free RAM, which can be cleared in this way. If this does not help, try also connecting to another free Wi-Fi access point, or clearing the settings of the current one and joining it again. This will help you ensure unhindered access that may be blocked as a result of incorrectly entered settings or the presence of certain blockages.
In addition, check the clock and date - in some cases, Google online services do not want to work with a device that has these parameters set incorrectly. If GooglePlay does not download applications, then you should just use one of the online time servers. By the way, this problem is quite common - about a third of users encounter it.
If you download using and the device does not download applications, then it is worth checking that the settings are set correctly. For those who do not have extensive data in this area, it is better to immediately call the technical support service of your mobile operator and ask them to send the required parameters in a message - they will be applied automatically. In some cases, the solution may be hidden in the “flight mode” installed on the device. This problem is especially relevant for tablets, whose owners very rarely check communication settings.
If it doesn't help...
If the Play Store does not download applications, despite all the measures you have taken, it is worth trying by removing from it all information related to the Google software store. Going to settings, open the “Applications” section, and in it - the “All” tab. Now you will need to find two programs: PlayMarket and Google Services Framework. In both cases, you must use the “Erase data” menu item. In addition, in the case of PlayMarket, you also need to additionally click the “Clear cache” button. Also pay attention to the internal memory of the device, clearing it and ensuring space for downloading.
If Google Play does not load applications even after these steps, try rolling back to the previous version of the program. This will help eliminate possible errors related to its incompatibility with your device. Alternatively, you can try completely uninstalling PlayMarket and then installing it again, selecting the previous version. As a rule, this method helps even when all other actions were ineffective. Finally, you are left with the “last argument” - after which all applications are guaranteed to restore their functionality.
Quick help
If you can't download an app using the PlayMarket service, don't panic. It is enough to use the simplest, which help in almost 80% of cases. And only when all of them have not brought the desired effect, is it worth moving on to more serious actions that involve interfering with the software.
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When a person buys a new device from the world of technology, he wants to get a perfect device without any flaws, flaws or dead pixels. This desire is quite natural, since some gadgets cost quite a lot of money. And when the user pays the amount of his monthly salary, he wants to be sure of the quality of the purchased product and the absence of various problems. One of
Google Play is the only official application store for Android devices. But when you try to download a new game or program, errors and glitches often occur.
If the Play Market does not download anything, then in most cases the device does not have enough memory. Or the program may download, but the smartphone will not have enough space to install it.
Please note that some applications are installed only on the internal drive of the device. In this case, the declared amount of internal memory may differ from the actual one, since some part will be occupied by system files. Pay attention to this parameter when purchasing.
If the files are not downloaded completely
Why does “eternal” loading occur and errors appear?
The application may not install and freeze during the download stage due to problems with the device itself: clogged cache, many running programs, physical wear and tear, update errors.
Play Market is also an application and it may not always work correctly. Problems often arise if the cache is full or the update is installed crookedly. In such cases, Google Play begins to produce various errors.
The download may freeze if several applications are downloaded. The device simply does not have enough resources to download simultaneously. Cancel all processes and start again, but one at a time. The same thing happens if an application update is running.
Other reasons
Mostly errors during downloading may appear:
- if the date is set incorrectly;
- the download manager is disabled;
- Incompatible applications are installed;
- The system is not updated.
Let's look at the most common causes of errors and malfunctions in the Play Market, and what to do about them.
Freeing up memory
Memory problems are the most common cause of errors when downloading applications. Remove unnecessary files.
If after deleting there is still not enough space, then delete something else. Music and photos can take up a significant portion of memory:
Installation on SD card
By default, all downloaded applications are installed in the device memory. But it is not always enough, so you need to specify an SD card for installation. For this:
Please note that some developers prohibit installing applications on a third-party drive.
How to transfer files to SD card
To free up internal memory, you can transfer some applications to the drive:
For some applications, the transfer button will be inactive, and you cannot move them to a flash drive using standard means. But there is a way to get around this ban. This requires root rights.
Gaining administrator rights gives access to system files, and if you accidentally change system files, your smartphone may stop working completely. If you are unsure of your competence, then it is better not to resort to this method.
To obtain root rights, use the KingRoot or Kingo Root program. Download the apk file and install the application manually. After you open administrator rights, you need to download another application that will transfer files to the SD card. There are many of them, we will look at one of the popular ones - Link2SD.
Please note that after transferring to a USB flash drive, program widgets will stop working. Also, when connected to a computer, applications on the SD card will not appear.
If the problem is with the device
First of all, try restarting your phone or tablet, this may solve the problem. If not, then you need to clear the cache.
Temporary files only slow down the system and take up unnecessary space. From time to time you need to clear the cache so as not to clog your device with garbage.
To clean you need:
You can also use third-party programs to clear the cache, for example Clean Master.
And the most radical way would be to return the device to factory settings. To do this, go to settings and select “Backup and reset”. Before doing this, be sure to remove the SD card and copy important files.
This method can be used if nothing helps at all, since with a “hard reset” the user loses all his data.
Troubleshooting problems with the Play Market
Many errors arise due to the incorrect operation of the Play Market itself. To correct the situation you need:
After these steps, you need to re-enter your account login and password in the Play Market.
Troubleshooting internet problems
You can identify a weak Internet connection by the following signs:
- download does not start;
- The download has started, but the download bar shows 0%;
- Play Market freezes when loading;
To make sure there is no internet connection, try opening any page in your browser. If there is no connection:
Please note that when using mobile internet, downloading large files may take a long time. In this case there is no problem, the download progress will change very slowly.
If applications are not downloaded via the mobile Internet
If applications cannot be downloaded via the mobile Internet, then perhaps you have a ban on the use of downloads with a mobile connection. To remove the ban, you need to use the standard “Downloads” application (if you have one on your device):
- Go to the menu.
- Open the Downloads app.
- Go to settings.
- Uncheck the box next to “Upload via Wi-Fi only.”
Date and time settings
If you have the wrong date set on your device, most applications will not work, including Google Play. The fix for this problem is simple:
After these steps, Google Play should start loading applications normally.
Updating the system
In the absence of system updates, the Google Play application may lack some components to work correctly. To fix this:
Incompatible applications
Some applications can affect the operation of Google Play. Basically these are various burglars. The most popular of these is Freedom for in-game purchases. The solution in this situation is simple: you need to remove the conflicting program. To do this you need:
- Go to settings.
- Open "Applications".
- Find the program you need.
- Click "Delete".
Enable "Download Manager"
When the Download Manager is disabled, the device cannot download anything, including through the Play Market. To enable:
How to avoid problems in the future
Most download problems are caused by the user. To always download apps safely, you need to keep your device in order:
- regularly clean the cache and other garbage;
- delete unnecessary files;
- install updates on time;
- do not download dubious applications.
Video: fixing basic errors in the Play Market
The problem of downloading applications from Google Play is in almost all cases easily solved, even if the user is not very well versed in the issue. After troubleshooting, the main thing is not to forget to maintain the device in working condition so that there are no malfunctions in its operation.
If applications are not updated on Android, the first thing you should do is check your Google Play Market settings. Automatic updates may be turned off or set to only occur when your device is connected to a Wi-Fi network.
This article is suitable for all brands that produce phones on Android 9/8/7/6: Samsung, HTC, Lenovo, LG, Sony, ZTE, Huawei, Meizu, Fly, Alcatel, Xiaomi, Nokia and others. We are not responsible for your actions.
Checking the Play Market settings
If you can use Google Play on your computer or to install applications, then the Play Market must be installed to update programs and games on Android.
It is also important to correctly configure its operating parameters. Incorrect settings may be the reason why applications are not updated on Android. We proceed step by step:
If the auto-update function is set to “Never,” then applications will only be updated manually. This is done like this:
- Expand the Play Market main menu.
- Go to the “My apps and games” section.
- On the “Updates” tab, look at which applications have updates. Click "Update" next to the desired program/game.
Increase If manual updating seems inconvenient, go back to the Play Market settings and select a different status for the auto-update feature. For example, “Only via Wi-Fi.” In this mode, applications will only update when the phone is connected to a Wi-Fi network.
Increase If you want applications to be updated whenever you are connected to the Internet (via Wi-Fi or 4G, 3G mobile traffic), then select the “Always” mode. However, remember that when downloading updates via a 3G or 4G connection, you will spend mobile traffic, the amount of which is limited by the tariff of the cellular operator.
Problems with the Play Market application
Even if auto-update is enabled, applications may not be upgraded due to incorrect operation of the Play Market. Various error messages may appear in the Android content store, but most often they can be resolved in one way - deleting data and system program updates.
- Open settings, go to the "Applications" section.
- Find Google Play Market. Go to the program settings.
- Remove updates and cache, erase data.
Increase 
Increase Additionally, you should log into your Google account and uncheck all synchronization checkboxes. Then restart your phone, go to your account settings again and.
Lack of memory is the reason why applications are not updated on Android
Free memory is required to install updates. If you run out of space on the internal storage and microSD card, you need to delete unnecessary data. To check memory:
- Open Android settings.
- Find the "Memory" section.
- Look at what data is taking up space and think about what you can delete.
Memory is also clogged by temporary application files, which can be deleted in the settings. On Samsung, clearing memory of unnecessary data is implemented quite conveniently: in the settings there is an “Optimization” section, upon entering which an analysis of the device’s state starts.
Increase One of the indicators is memory. When you click on the corresponding icon, the system shows how much unnecessary data can be deleted.
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